Real feedback from real clients.
Being a new homeowner, I was completely lost when I discovered my first roofing issue. The team at TQN were really understanding and didn't make me feel silly for my basic questions. They took the time to explain the differences between repointing and full replacement, plus gave me some handy tips on what warning signs to look out for in the future. I'm so much more confident now about maintaining my roof!
★
Hassan G.
First Homebuyer, Late 20s
I pay close attention to body mechanics in my work, and I was truly impressed by how these tradies handled themselves on that pitch. They had perfect form - no dodgy lifting or awkward reaching at strange angles. The scaffolding was set at just the right height, so they could work comfortably without overreaching. Their careful approach to laying tiles showed they understand preventive care, both for their bodies and the building itself. You could tell safety was a top priority for them.
Really impressed with how this team worked together - they treated each other with respect, no yelling or talking down to anyone. I was a bit worried at first when things seemed quiet, but these guys were different. Loved how the supervisor kept an eye on the apprentice without being overbearing. When I offered them water, they politely declined - a small gesture, but it showed their good manners. It's nice to see tradies who represent their company so professionally.
What an amazing restoration job on the street-facing roof. Their attention to detail is second to none - you literally can't spot the difference between the original tiles and the replacements. I'm particularly impressed with how they levelled out that annoying kink from the previous repair, making the ridge line perfectly straight. They even managed to find terracotta tiles that match the 1930s glaze so perfectly. As someone who's quite particular about these things, I really appreciate their commitment to getting every little detail spot-on.
★
Lauren T.
Interior Designer
I made sure to check if they were direct employees or contractors first up. Great to hear they're their own staff. I kept an eye on things from my garden and noticed they all wore proper safety gear the whole time. You can tell they're genuine tradies with TQN qualifications, not just casual labour hire workers. Happy to back a business that does right by their employees - and the quality of work shows it.
★
Geoff M.
Wharfie (Retired)
My new roof looks absolutely stunning! When I shared the before-and-after photos in our local Facebook group, it racked up 47 likes! The ridge line sits perfectly level now, such an improvement from the old sagging one. The Colorbond colour they suggested turned out even better than my original pick. Thanks to TQN, I reckon it's now the best-looking roof in the street.
★
Daniel V.
Graphic Designer
They turned up at 7:05am — actually five minutes ahead of schedule. The job was wrapped up by 1:40pm, giving us 20 minutes to spare in the timeframe. Not only did they leave the site spotless, but they'd clearly done their homework and found their way without any hassle. Really shows the calibre of their team service. Dead chuffed with their commitment to both timing and quality work. Tony N.
★
Glenn C.
Ex-Army Project Manager
True character shines through when things get tough — they discovered extra damage beyond the quote and contacted me straight away. Instead of taking shortcuts, they tackled the problem properly to ensure my roof was structurally sound. Each tradie worked with the same care they'd show on their own home. I'd definitely want people with that level of dedication working on any of my future projects.
★
Mick L.
High School Principal
After putting it off for two years, our committee finally gave the green light for the roof repairs. We got three different quotes - while these guys weren't the cheapest, their thorough approach made them worth it. Even though one committee member wanted to delay things further, the quality of work proved we'd made the right call. The detailed handover documents are perfect for our owners register. I'll be suggesting we book our next inspection cycle with them when the AGM comes around.
★
James G.
Body Corporate Chair (Decision Defended)
What I found during the compliance check confirmed my suspicions about the storm damage. I'm quite particular about standards, so I made sure to verify the flashing against AS 3959 myself. When I received the completion certificate that same day, I was genuinely impressed by the quality of work - and trust me, that's not something I say often. Having spent three decades as a building inspector, I can honestly say this is exactly how professional work should be done.
★
Rob F.
Building Inspector (retired)
I kept an eye on their work from over my fence before making a booking. The team didn't kick off until 7:30 - none of that early morning racket you'd expect on a Tuesday. They took real care with the neighbour's gutter waste, making sure my garden stayed clean. That's what convinced me to get them in the next week to sort out my own valley.
★
Michael K.
Neighbour (Watched from Next Door)
As committee chair, backing quality over the lowest bid has proven to be spot on. A couple of our members were pushing for the cheapest option — but I stood my ground. Here we are eight months on, with zero call-backs and not a single complaint — those cost-focused voices have gone rather quiet. The 12% premium we paid? Worth every cent. You can bet I'll be bringing up this success story whenever we're discussing future tenders.
★
James W.
Strata Committee Member (Volunteer)